Some companies have firewalls in place that block certain external websites for security purposes. The error you're receiving may be happening if you're trying to access your student email account from your work laptop.
Suggested solution: Try accessing your student email from any other device that is not connected to your company's network.
You may also access your student email directly from your phone, by following the next steps:
- Download the Gmail App or access through your browser
- Your username and password should be the same you use to log-in to Canvas.
- Need assistance with your password? Check our article: How do I Change My Canvas/my.LFGSM/email Password
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