Why is Zoom not working?

Several factors can influence Zoom performance:

• Check to confirm that your internet strength can support a Zoom meeting. Go to SpeedTest.net and conduct a test. If you get less than 4 MBPS upload / 10 MBPS download, you may have problems with your connection 
• If you are using an employer-provided computer, your company's firewall or security settings may be blocking the Zoom connection. 

If none of these factors apply and you're still experiencing issues trying to join the Zoom meeting for your course, you can contact Zoom 24/7 support at [phone]. 

If you are experiencing any trouble with Zoom, please contact the LFGSM Campus Operations. 

• On-Time Tech Support line: 847-574-5175 (For immediate support trying to log-in to class)
• You can also email us at [e-mail] for non-urgent inquiries